Gaming should be enjoyable, not stressful. 12banka believes every player has the right to a safe and healthy gaming experience — which is why we provide powerful tools and support.
Responsible Gaming means playing in a way that keeps gaming a source of entertainment — not a solution to life's problems or a way to make money.
Responsible gaming at 12banka means staying within your budget, respecting your time limits, and taking a break when gaming starts feeling like stress rather than fun.
We believe a happy, healthy player is 12banka's greatest asset. That's why our platform makes it as easy as possible to set your own gaming limits.
The slide from casual gaming into problem gaming usually happens gradually. That's why setting limits early is always the smartest move.
Remember: there are no guaranteed wins in gaming. Never bet money you can't afford to lose.
Are you gaming repeatedly to chase back money you've lost?
Are you lying to family or friends about your gaming?
Are you gambling with money meant for bills, rent, or emergencies?
Do you feel restless or irritable when you're not playing?
Are you gaming instead of keeping up with work, studies, or family responsibilities?
Do you keep breaking limits you've set for yourself?
If you answered "yes" to any of the above — take a break right now and reach out to 12banka's support team.
Every tool can be activated for free from your account settings.
Set your own daily, weekly, and monthly deposit limits. Once set, they take effect immediately. A 24-hour waiting period applies before any limit can be increased.
Takes effect immediatelySet a limit on how long you can play in one session. When time is up, you'll receive an automatic alert and a prompt to take a scheduled break.
Smart RemindersAt set intervals, the platform will remind you how long you've been playing and how much you've spent — keeping you aware of the real picture.
Regular remindersTemporarily pause your account for anywhere between 24 hours and 30 days. During this period, login and deposits will not be possible.
24 hours – 30 daysExclude yourself from the platform for 6 months, 1 year, or permanently. Once this option is active, your account will be completely inaccessible by any means.
6 months – PermanentView your full gaming and transaction history at any time. Every detail — how much time and money you've spent — is available with complete transparency.
Fully TransparentAlways stay within your set limits. Below is a sample limit dashboard for reference.
Decreasing a limit takes effect immediately. Increasing one takes 24 hours to apply — for your own protection.
If you feel gaming is having a negative impact on your life, self-exclusion is the most effective step you can take. Once active, 12banka will also stop sending you any marketing emails.
Once self-exclusion is active, your account cannot be reopened for any reason until the period ends.
Log in to your 12banka account and click the profile icon in the top-right corner.
In your account settings, look for the "Responsible Gaming" section.
Choose your preferred duration — 6 months, 1 year, 3 years, or permanent.
A confirmation email will be sent. Your exclusion takes effect once you approve it via email.
Decide how much you're willing to spend before you start playing, and stick to that limit.
Don't play for more than 2 hours at a stretch. Take a break and spend time with your family.
Don't treat gaming as a source of income. Winning is a matter of luck — it's not a reliable way to earn money.
"Just one more deposit and I'll win it back" — don't fall for that trap.
Avoid gaming when you're feeling angry, depressed, or lonely.
Activate 12banka's deposit and session limits — it's not a sign of weakness, it's the smart move.
Talk openly about your gaming with family or a trusted friend.
If you think you have a problem, reach out to 12banka support. It takes courage — and that's something to be proud of.
Responsible gaming at 12banka is more than just a set of tools — it's a mindset. We want every player to game consciously, within their limits, and with genuine enjoyment.
Gaming is a form of entertainment — just like going to the cinema or eating out. Set a budget for gaming the same way you would for a movie ticket. No more than that.
Many people in Bangladesh start gaming for fun, but over time what begins as entertainment can become a problem. 12banka is committed to raising the alarm before that shift happens.
Your mental wellbeing comes first. 12banka is always here for you — whether you're gaming or need to step away.
Play for fun, not for profit.
Don't neglect other areas of your life.
If you're feeling stressed, step away from gaming.
You don't have to fight this alone.
12banka strictly ensures that no one under 18 can play on the platform. Age verification is mandatory at registration.
If there are children at home, use a strong password on your 12banka account and always log out when you're done.
If your child is under 18, it is your responsibility to ensure they do not use 12banka.
Account verification cannot be completed without proof of age.
Register for free with responsible gaming tools built in. Have fun and stay safe.